Who we are

Atento is the largest provider of customer relationship management and business process outsourcing (“CRM BPO”) services in Latin America and among the top three providers globally, based on revenues. Atento is also a leading provider for U.S.-based companies nearshoring CRM/BPO services to Latin America. Since 1999, the Company has developed its business model in 13 countries where it employs over 150,000 people. Atento has over 400 clients to whom it offers a wide range of CRM BPO services across multiple channels. Atento's clients are mostly leading multinational corporations in sectors such as telecommunications, banking and financial services, media and technology, health, retail and public administrations, among others.

We have achieved our leadership position over our 15-year history through our dedicated focus on superior client service, operational platform, deep understanding of our clients diverse local needs and our highly engaged employee base.

We offer a comprehensive portfolio of CRM BPO services and customized customer solutions delivered through our innovative multi-channel platform, further integrating us into the strategic objectives of our clients and reinforcing our long-standing client relationships.

Investor Contact

Shay Chor

+55 11 3293 5926


Felipe Joaquim Martins de Souza

+55 11 3779 8053

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