Frequently Asked Questions

Where are Atento’s headquarters located?

Atento is a global company delivering its solutions and services throughout 13 countries worldwide. Atento is organized into three geographic markets, (i) Brazil, (ii) Americas, ex-Brazil and (iii) Europe, Middle East and Africa, which consists of our operations in Spain, (“EMEA”). Atento’s main operations are located in Brazil, Mexico and Spain.

Atento Brazil
Rua Manoelito de Ornellas, 303, 1°andar
Condomínio Edifício Nova São Paulo, CEP 04719-917, São Paulo, Brasil

Atento Mexico
Av. Yucatan 15
Col. Hipodromo Condesa
Mexico, D.F. 06700

Atento Spain
Santiago de Compostela, 94
28035 Madrid

back to top

Which exchange is Atento traded on and what is the company’s stock symbol?

Atento is listed on the New York Stock Exchange under the ticker symbol “ATTO.”

back to top

Who were the underwriters of Atento’s IPO?

The offering was underwritten by Morgan Stanley, Credit Suisse, and Itaú BBA as bookrunners. Bank of America Merrill Lynch, Bradesco BBI, BTG Pactual, Goldman Sachs and Santander acted as co-managers.

back to top

Who do I contact with questions about transferring my stock?

Our transfer agent, American Stock Transfer & Trust Company, LLC, can help you in a variety of shareholder-related services including change of address, lost stock certificates, stock transfer, account status and other administrative services. You can contact our transfer agent at:

Operations Center
6201 15th Avenue
Brooklyn, NY 11219
Telephone: (800) 937-5449 or (718) 921-8124

back to top

Who is Atento’s legal counsel?

Our legal counsel is Kirkland & Ellis LLP.

back to top

Who is Atento’s independent registered public accounting firm?

Our auditors are Ernst & Young, S.L.

back to top

When does the fiscal year end for Atento?

Our fiscal year ends on December 31.

back to top

Who are the members of Atento’s Management and Board of Directors?

A list and biographies of our Board of Directors and Management team can be viewed by visiting the Corporate Goveranceand Management sections of our Investor Relations website.
back to top

Does Atento have a Code of Conduct?

Our Board of Directors maintains a Code of Ethics for Chief Executive Officers and Senior Financial Officers that applies to our senior executive and financial officers including our principal executive officer, principal financial officer, principal accounting officer, or persons performing similar functions. A copy of the Code of Ethics for Chief Executive Officers and Senior Financial Officers is available on our website at We will promptly disclose any future amendments to this code on our website as well as any waivers from this code for executive officers and directors. Copies of this code are also available in print from our Corporate Secretary upon request. We also maintain a Code of Business Conduct and Ethics that governs all of our employees.

back to top

Can I purchase shares directly from Atento?

Atento currently does not offer a direct stock purchase plan. Shares may be purchased through a licensed broker.

back to top

How can I get a copy of Atento’s Governance Documents?

Documents relating to Atento’s corporate governance can be found in the Corporate Governance section of our Investor Relations website.

back to top

How do I get added to Atento’s email distribution list?

Please go to the Email Alerts section of our Investor Relations website.

back to top